Monday, September 26, 2022


Plus some of my comments:
  • I know there are people with a contrary view, but I hate getting long email chains where the previous emails no longer have any relevance. Delete them when responding.
  • I am not fond of salutations such as “Dear Mr Smith“, "Dear Colleague" etc – a lot of the time I don’t even know the other party so they are not dear to me. I simply start my emails “Mr Smith:” and then go to the next line.
  • For the same reason, I feel “Regards” and “Kind Regards” are unnecessary.
  • Use “reply all” when that is appropriate but be clear that there may be persons in the “all” you may not want to see your response.
  • Read again before sending.
  • Make sure your attachments are attached.  Saves having to send again.
  • Don’t use wanky fonts and stick with black unless quoting slabs of information etc.
  • Respond quickly or otherwise at least say that you will be responding.
  • Forgive Otto if he breaks the above rules.
What do readers think. Agree or not? More personal rules you follow or you feel others should follow? Would like to hear.

There is truth in the following . . . 

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